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Does stand out doesn't it, was it sold as 'Fossil Buff', in which case that your 'fossil' slab?! I wouldn't like it.
Although sold as 'fossils' I don't think these marks actually are, but is water seepage into the layered stone, many thousands of years before quarrying, making it look like vegetation.
bit lost are you referring to the slab with the mineral deposits in, or the one next to it with the layering at the corners?
Thermo - no, not the one to the left with the chip.....your keen eye is appreciated ....but the obvious one was my immediate concern.
How can any reputable nationwide supplier pack up 41 pieces with that monstrosity included? It's not Hobson's choice when it comes to the client's bill, these are (represented as) quality materials.
My local TP branch have been excellent and two new flags are due Wednesday. But as part of the inner patio circle something like this blasts the diary into thin air for me this week. And, IMO it shouldn't happen in these circumstances.
Cheers, Eugene
The problem is that Bradstone will have imported that pack and any kind of quality control will have been conducted when initially packed at the original destination.
in fairness, its a bit each to their own, dependent on the type of sandstone you are ordering. some customrs absolutely love the mineral patterning in the slabs. personally I wouldn't like it as its the only one, and as matt says thy probably dont have any control over them. in the past ive had it happen before and cut my own to substitute them in if the customer doesn't like it.
I agree, they are packaged outside of the UK and left in original crates for safety. I use to work for a stone supplier.
Cheers guys, but nonetheless Bradstone et al should ensure one rogue piece doesn't spoil the party.
That piece is way out on its own.
Thermo - I could easily cut my own but the straight edges of the substitute piece would be a 'sore thumb' to the fettled edges, surely? Yey, we can all put a chisel to work but that's at my expense ultimately anyway.....and that shouldn't be??
I've been told Thursday, perhaps Friday......hell, it better be Thursday 'cos the client's back from hols on Sunday ;->
Cheers all, Eugene
Stupid question, but what was the reverse side like? I'm guessing they aren't tapered sides, so can be laid either way?
Eugene Baston said:
I thought that it would be helpful to clarify how stone importers manage the QC of imported material.
Generally stone importers will not have their own QC people permanently on the ground in places like India.
Stone importers will give their foreign suppliers specific quality parameters to work too. These parameters will include thickness variation, dimensional accuracy, general quality and colour variation. Regular visits, inspections, audits (whatever you want to call them) are then carried out to ensure that the quality parameters are being followed by the foreign suppliers.
There are also further QC checks that take place once the stone arrives in the UK. I cant speak for other importers but we will quality check 2 crates (at random) out of every stone container that gets delivered into our yard. This approach is helping us to continuously improve quality
As a stone supplier though, I know only so well that even with the very best of intentions, mistakes like this CAN easily happen. It only takes one of the packing team in India to have a bad day or even a momentary lapse of concentration and the result is a very unhappy customer like Eugene