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Late payers & how to lose a client without causing upset

Started this discussion. Last reply by James Wells Dec 21, 2011. 17 Replies

 

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Ben White liked Hannah Cooper's discussion Late payers & how to lose a client without causing upset
Dec 22, 2011
James Wells replied to Hannah Cooper's discussion Late payers & how to lose a client without causing upset
"Its only really in the winter that late payers bother me, as the work is a much slower, and obviously still need the cash coming in. I have been round today chasing up outstanding payments that go back as far as June. I know I will get paid, so it…"
Dec 21, 2011
Richard Boyd replied to Hannah Cooper's discussion Late payers & how to lose a client without causing upset
"Yes a larger than normal percentage of clients paying late. At certain points this year our cash flow was crippled but we struggled through and despite the aforementioned it was a really great year. "
Dec 21, 2011
phil smith yewtreelandscapes.com replied to Hannah Cooper's discussion Late payers & how to lose a client without causing upset
"dont think i have had any late payers this year untill today, i allways ask for material money in advance, a week before if its a cheque so its cleared in my bank or if it is cash then on the morning i start the job, today we just started a 2 day…"
Dec 21, 2011
Tim Wettone replied to Hannah Cooper's discussion Late payers & how to lose a client without causing upset
"That's it, blame the accountant!  Seriously, we have had to deal with this situation in the past and have overcome it in some cases by increasing our charges to such a level that the unwanted client takes his business elsewhere.  That…"
Dec 21, 2011
Richard@www.seasons-garden.co.uk replied to Hannah Cooper's discussion Late payers & how to lose a client without causing upset
"Hi Hannah A common problem we've all had to deal with I think. There's nothing worse than putting in the effort rain or shine and then repeatedly being made to wait for your money. It can be extremely stressful as the amount builds up and…"
Dec 21, 2011

PRO Member
Brian www.mibservices.co.uk replied to Hannah Cooper's discussion Late payers & how to lose a client without causing upset
"When i used to do lots of domestic maintenance years ago i did what my customers did to me. If they paid on time they got an on time service, pay late and i turn up late, they were soon handing me the due cheques as i arrived and that sorted most of…"
Dec 21, 2011

PRO Member
Claire Brown replied to Hannah Cooper's discussion Late payers & how to lose a client without causing upset
"This year, i've had no late payers,  in fact payments have been quicker into my bank account due to the wonderful new faster payments scheme. Also because now 7 years in, i'm organised enough to have terms and conditions and website…"
Dec 21, 2011

Profile Information

Business name
Cotswold Nature
Primary telephone number:
01451810069
Email address
han-dave@tiscali.co.uk
About your business
Small garden maintenance business specialising in wildlife gardening
Business category
gardening
Where did you hear about Landscape Juice
google
Location
11 Sandy lane Court
Upper Rissington
Glos
GL54 2NF

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At 9:32 on August 19, 2008,
PRO Member
Phil Voice
said…
Hi Hannah

Welcome to the Landscape Juice Network.
You might be interested in the tips on using the site section or if I can be of any assistance then please do not hesitate to contact me.

Kind regards


Phil Voice
 
 
 

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