"Anne, I should put it down to experience, the next customer you go to take on you will looking at with different eyes. Unfortunately some people are just not that nice, you think you're taking on an elderly lady who really needs looking after…"

"Anne, address it and pop it through the door. You then know that she has received it and you don't have the awkward/confrontational conversation. We all get difficult customers. I have one who I only go and see if he is desperate. He's…"

"Anne, write her a short letter explaining that you did not carry out the work it was down to her old gardener who has now returned and as this has happened, you feel that she will be better catered for by someone who has done her garden for longer.…"

"Hang in there Guys, there looks to be a dramatic change to the weather as we go into March, from winter to Spring. We only have another week to go. Can't wait from some warmth and to feel the Sun on my back listen to the birds sing and work…"

"The person who reveresed into the side of my van destroying the pasenger door and wing mirror and dismissed it with a "Its only a van, look at my bumper!" ..... while I was stood unloading the back....Yes..., its a van well done..."

"Recently i would have said wild roses after ripping a hoodie and my arm getting 1 out. But at the moment it is the bank after they bounce a clients cheque to me so they deduct the amount plus the same again just for good measure then don't…"

"...or even worse, not getting your bit of kit back from a mate 'cos he lent it to someone else who had it nicked!! It happened to me a good few years ago and have never lent my tools of the trade out again! "

"Not sure how to that take lol - only trying to be helpful :D "

"Gary RK when he keeps on sticking up a link to his 10 grand machine on the shredder threads :-/ (but I must say that the guy did offer to show it to me in action, which was nice :-)"

"Rowly number 15 I can relate to, twice now within 3 weeks I have had to return to the same customer with cheques made out to Doughty Garden Services instead of Maintenance, I wouldn't mind so much but the company name is rubber stamped in large…"

"I could go on forever.. Late payments. People who ring u constantly about a quote you gave... after 6 months still getting phone calls '' ooo could u tell me how much this will be'' yes i can... £1000000 now either have…"

"No 13 - Stihl fuel caps. What was wrong with a simple threaded cap? No 14 - Machinery dealers who don't stock Pro equipment spares in peak season. "That'll be seven days mate"! Oh no it won't! No 15 - People who don't…"

"Contractors that leave 4 inches of fence post sticking up in the air, dig you hole deep enough you lazy sods! Constantally changing prices at some builders merchants. Customers expecting you to take rubbish away for free."

"No 12 - on an industrial estate you've just managed to find a foreign truck driver asks you where he should be and also expects you to be able to give him directions in Latvian."

"My friday evening text takes 3 goes: fancy a shot? fancy a riot? fancy a pint?  I suppose all three are good ways to finish a week "

"Hi Sue Pet hates in no particular order: Litter especially plastic bags Dog poo in bags that gets left lying all over the place and never decomposes, why bother picking it up if you are't going to dispose of it responsibly..... Drivers that cut…"