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Replies
absolutely if the phone rings then the customer always comes first no matter what day it is
I would, but only because im a sad git that hates christmas!
Big difference between a care home and a domestic client. I'd always help out in a charitable sense, but I'd not be round to most clients on Christmas Day because their Bentley was blocked in by a fallen branch.
I think you have to judge ANY call out that's not part of your contract between genuinely helping someone, or making a rod for your own back...
My middle name is Scrooge, though. ;-)
A good deed that's whats christmas is about and you get paid too!
We owe all our commercial contracts a lot so yes i would go out.
hope my wife won't read this lol
We had a town council contract where it was part of the specification to supply an emergency call out service.
Clearing Fallen trees/branches, ice and snow and fly tipping were the main demands.
We were also responsible for emptying the town's 53 litter bins and unlocking and cleaning a toilet block at the town's heath pond, 365 days of the year.
I did however, during my constant review battles with their contract's manager, successfully argue that a collection on Christmas and Boxing days was not necessary and the toilet should stay shut.
I don't remember having any serious incidents but it did spoil the festive season a bit for the person who was on standby and for me who was always on standby.
I would not have responded to any other commercial or domestic client over Christmas.
Getting any staff cover was always difficult too (understandably).
Personally, No.
My work/life balance dictates that I make the most of the time off I get with my wife.
If it were a life or death situation that required my assistance then that's different of course.
Yes.
If it was local and i would be out for a maximum of 2hrs then yes, but only if it was really necessary, and the situation was potentially dangerous or liable to cause harm, otherwise definately a big fat 'NO'
I do clear snow etc for some of my local older clients, especially those with numerous steps or slopes upto the front door, but a call on christmas day! i dont think they would ask even if they really needed it, as they appreciate i also need time off, for myself and my family.
I cherish my time off just like anyone else and im sure most things could wait a day or two, that said i dont do any commercial work, which is an entirely different ball game with regards contracts etc.