Apart from the basics of schedule of works, terms and conditions and a price(obviously) what else should be included in a commercial quote. For example risk assesments, proof of public/employers liability, copies of and certificates eg. PA6, methods of work. I mention that these can be supplied on request but should they be included with the quote?
Some of these are time consuming to get together and you don't want a lot of sensitive information floating around other peoples offices where it could be put to misuse.
On a related topic, what kind of terms and conditions do you put in. I started with the basic commonsense ones twenty years ago, but as issues have come up, Ive written them in to my T&C. It's now running to three sides of A4 in small print. I'm wondering if this could be a put off.
I want to show I've got all the bases covered, but, I don't want to submit a quote the size of a telephone directory.
I usually put a copy of my insurance and waste carriers licence in with the quote and if its a politically correct organisation my environmental, H & S and equal opportunity policies all of which were cut and pasted off the web.
On the quote as well as the price I specify the work in as much detail so as to allow no 'could you just' wriggle room and state that anything over and above is chargeable.
I've got my T & C's down to a page. I try and keep it simple. ie payment terms, right of access, cancellation, not removing any waste I did not create.
I've never been asked for my pesticides or chainsaw certificates. I doubt most of the folks receiving the quotes know what they are anyway.