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Delivered on pallets, lobbed out the front of the shop in full sun and heat and never watered. A lot of the public may assume its standard quality, they may not know that there are other (professional)suppliers - If you think a professional job may be pricey, just see how much an amateur job can cost!
never ceases to amaze me...it will green up! We give away left over stuff 10 times better than that. Its obviously from a large supplier as it looks exactly like that down our way, then again if its left rolled up for god knows how long
I never understand why people go to warehouse-sized superstores, full of idiot staff, with massive overheads, and expect the "bargain-basement" prices to be sustainable. The only way they make money is by selling things at a low margin: fair enough if it's a tin of baked beans or a bag of cement, but for anything that needs care, or quality checking, forget it.
If you want bent wood, stressed plants, veg with no flavour or meat where the animal had a poor life, go to the large chains....
Gary, why were you lurking outside B&Q? It can't be the turf, so I'd guess there's a good burger van? ;-)
Heck, was that you at the front of the burger van queue ordering that Big Bertha Burger with full cheese, bacon & mushroom topping, with a side of cheesy fries? By the time we got to the front they'd run out of food.
With regard to your main point :-), It's clear some sections of the general public can/will not recognise quality, either in services or products OR the marketing is soooo good they get 'duped'.
Lol, my local B&Q has it's burgers provided by the guys who live on a caravan site near me. I suspect that hygiene isn't a strong point with them, and their ingredients are probably not the highest quality!
Marketing is all. My Mum had her laptop condemned by the local specialist who came to repair it, but she went to PC World to replace it rather than let him build her one to her spec, for less money. She thought their massive buying power made them cheaper, and won't accept that their massive overheads actually make them horrendously expensive....
Client's perceptions are sometimes hard to get your head around.
Ihave spent most of my career working with fine turf so this is always a sore subject and i was once quoting for a turfing job and the customer jokeingly pointed to the picture on our portfolio front page and said will it look like that? She was shocked when I said yes exactly like that! On anotjer occasion I had two guys that had only worked in this industry with us and I pick up from and use the same supplier for every job,we had to stop at the local mentioned outlet for some extra tile spacers and they commented on the quality of turf and being 50 percent more than what we pay, they did also say they probably would have bought said turf as a domestic dig customer prior as they would not know it was crap. A long winded point but there should be more enforcement on selling that. If we sell poor workmanship or materials as an industry its wrong so why should big corporations get away with it
Sorry for the typos can't get used to these tablet things!
Its a shame B&Q do leave it to go like that, as I get my turf from the same guys they do and the quality is great if you lay it when you're supposed to.
B&Q sell horrific turf, but a lot of it will survive and look ok given enough time. It may be worth contacting their head office though.