Open Association of Landscape Industries
Ebay buyer protection
Further to some comments on the 'join forces on landscaping charges' about buying mowers off ebay, please be aware that you may not be covered by ebay's much (self) publicised buyer protectionif anything goes wrong.
To cut a long and painful story short I baught a tracked dumper from an ebay seller only to find it needed a new engine. No joy from seller so I raised a case with ebay, only to be told that it was a 'vehicle' as it had an engine and that buyer protection does not cover 'vehicles'! Case closed!
No joy from paypal either as you can only raise a case through ebay or paypal. If you have unsucessfuly raised an ebay case, paypal don't want to know.
ebay also consider lawn mowers to be vehicles if they have engines and you want some money back from them!
Buyer beware.......
Replies to This Discussion
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Permalink Reply by Ayegardening Ltd - Aye and Susan on -
Yep this true, our first ride on mower (simplicity) was from Ebay and we had a similar situation- where the mower was not as described in the listing- took the complaint to Ebay and they didn't want to know as it was excluded from their buyer protection. We fixed it ourselves in the end, sold it and bought a brand new Westwood. Not going to buy second hand again.
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PRO MemberPermalink Reply by Gary RK on -
It's true that eBay is gaining a reputation as a place to 'off load' suspect/faulty gear with little come back for the purchasers, especially when items sold by 'individuals'. I know that this a gross over simplification, but the trend is documented. The more complex the item is the greater the opportunity there is for fraud, mis-description etc.
There have been cases where 'dealers' have off loaded equipment as individuals to get around the law. Am I right that eBay shops/dealers are still covered under Consumer Legisalation?
All that said, eBay is still an excellent place to source & purchase 'simpler' items or where you can go and view first.
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Permalink Reply by Geoff Norfolk on -
I've bought a couple of mowers off Ebay and been very pleased with them...... I think as long as you know what to look for, you're ok. Generally, sellers with a good feedback, are a pretty safe bet I reckon.
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