I'm wanting to expand the data stored about my customers.I'm currently using microsoft excel, but find it is limited.Is there any other software that people find effctive for there own landscape business.
I use Time and Chaos http://www.chaossoftware.com/ the intellect version - it's cheap, been around for years - dead easy to use. I use it for all my contacts, appointments, notes, web links - the lot.
There's loads out there though
I use Outlook Business Contact Manager which comes with Office 2007 small business edition. What I really like about it is that it integrates with Outlook which I find to be the best email and calendar application out there at the moment. There is a good 'Outlook 2007 Business Contact Manager for Dummies' book out there too. So, some of the things it can do are:
1. Every time you get an email from a client, it can automatically link it to their contact record so you get a complete breakdown of communciation with them (you can add phone call records too and even bill for your time)
2. You can set up marketing campaigns which allow you to 'mail merge' to email. This is really useful if you occasionally press release to your contacts like I do.
3. It will integrate with Microsoft Office Accounting 2008 (free UK edition) which, although not as well supported as things like Sage, and it has some quirks, is a completely free accounting package that will manage everything a small business needs.
So, if you are going to buy or upgrade to Microsoft Office 2007 then I would recommend looking at the small business edition and getting the book I mentioned.