Open Association of Landscape Industries
Credit card bank fraud strikes
I checked my Lloyds TSB bank account today to reconcile our expenditure against our statement only to find that we'd been the victims of credit card fraud to the tune of just under £2,400.
The code against the transaction started with EM AIR and I immediately thought of Emirates Airline (and it was).
Lloyds TSB Fraud department were very good (although we were held on line for over 35 minutes) and - after the necessary security checks had been concluded - revealed that airline tickets had been booked on my debit card on the 24th December 2010 in Dubai.
I don't use my here in France unless it's an emergency but I do use it online on occasions and I did withdraw money from three machines in Morocco.
I don't know when and where my security was compromised but I thought I'd share my experience with you just as a warning.
Lloyds TSB will reimburse the full amount as well as any costs so we won't be out of pocket.
Replies to This Discussion
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PRO MemberPermalink Reply by Phil Voice on -
There wasn't that much in our account either Gaynor...it took us into the red.
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PRO MemberPermalink Reply by Rowly Hill on -
Mastercard are normally red hot on picking up on erroneous transactions.
They've rung us while we've been in a Waitrose cue...me fumbling around putting the card in upside down and then trying a combination of numbers ( I know what they are but don't know necessarily what order they go in).
Or if there has been several small quick transactions in a short space of time. V.good.
They did fail to notice over £400 being spent on a mobile phone though ( not us). So their checks are not fail safe. We were reimbursed.
The bottom line is you've got to check your account as regularly as possible and keep a tab on whats happening - online accounting helps.
Never let you card out of you sight and try and hide your pin details at ATM's.
Don't stand at the ATM humming the 1812 overture as a reminder of what your pin number is.....top tip:-)
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Permalink Reply by Matt Brown on -
my mothers brother applied for a credit card in my name then spent up to the limit and then denied all knowlege of it. i later got him to admit it after getting someone to erm visit him, cough cough.
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Permalink Reply by Paul @ Ashgate Garden Care on -
The thing to do while you are paying at the supermarket is to shout out four random numbers at the top of your voice while you are keying your pin in. It scares the hell out of every one LOL.
On a serious note it's also worth noting that if you get a phone call from your bank or card provider, tell them that you will ring them back (on the number that you know is genuine), as you have no idea if the call is genuine.
ROWLY HILL said:
Mastercard are normally red hot on picking up on erroneous transactions.
They've rung us while we've been in a Waitrose cue...me fumbling around putting the card in upside down and then trying a combination of numbers ( I know what they are but don't know necessarily what order they go in).
Or if there has been several small quick transactions in a short space of time. V.good.
They did fail to notice over £400 being spent on a mobile phone though ( not us). So their checks are not fail safe. We were reimbursed.
The bottom line is you've got to check your account as regularly as possible and keep a tab on whats happening - online accounting helps.
Never let you card out of you sight and try and hide your pin details at ATM's.
Don't stand at the ATM humming the 1812 overture as a reminder of what your pin number is.....top tip:-)
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