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PRO

Bad mouthed by gardener I don't even know!!

Today I got a call from someone I did a job for late last year. He said he'd lost my number and had used another guy who works the estate for another job earlier this year. Long story short this guy started bad mouthing me complaining that I was stealing his customers( maybe I have maybe I haven't I don't know) saying that I copied him (same truck etc etc). I know of him but don't know him to talk to.Anyway he did a cr** job and customer wants to wait a month for me to do a small job.(only half day)Surely he's loosing customers not me stealing them isn't he?Find it a bit depressing really I'm not trying to steal anyone's customers seems like there's plenty of work out there.Anyone had a similar experience ?Many thanks Richard

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  • Don't get emotional about this! It's business. Clients will choose who they want to do work, the other guy sounds a bit on the uneducated side.

  • PRO

    I think some gardeners (and I suppose it happens in other trades too) bad mouth all the competition anyway to try to put themselves above the others. But if he did a bad job then it looks like his work spoke for himself and he knows that you're the better choice?

  • I've been in sale's for 20 years, any business that promotes a service fall into a sales category. I have followed a basic rule that under no circumstances will I bad mouth my competition. I will point out why in my opinion my services / products are better than my competitors. I also find my clients find this approach to be refreshing and tend more often than not to go with my offerings.

    I wouldn't worry about it, and I think the customer will see straight through his bad mouthing anyway.

  • Regardless of my experience with another tradesperson I will never bad-mouth to a customer - apart from being unprofessional, you never know who you are talking to! If I had someone round to price a job at my house and they engaged in negative talk regarding another tradesperson I certainly wouldn't be impressed; this reflects as bad on them in my opinion. If you are good enough at your job you shouldn't need to employ these tactics.
    Don't worry about it Richard. You are clearly the better gardener!!
  • Richard, only you know if you did deliberately copy his company identity and rob his clients!

    Funny, but people always look for someone else to blame when they lose work. Better to look at yourself, and learn from it, than to try to run the competition down.

  • PRO
    Never copied anyone deliberately.

    Only looked around at other on yell etc to make sure I did not copy a name!

    I just annoyed me that I have spent 4 1/2 years trying to give myself a good name and then I hear of someone doing that. Hopefully people will see through it.

    I was really wondering as well if anyone else had had the same/similar happen to them.

    Thanks all
  • PRO Supplier

    Very unprofessional of the other guy to be badmouthing businesses. Seen a couple of threads on here about this sort of thing occurring so it seems it does happen unfortunately. Just got to brush it off and keep going with the high quality work!

  • I would never back mouth another gardener but have been told of local gardeners who do a bad job and what there weaknesses are so i play on them its all business.

    Seriously though how can you steal customers they aint animate objects there free thinking individuals with the right to choice who ever they want he sounds a n** who obviously cant see hes loosing his own customers.

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