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  Eugene Baston February 1, 2014 at 9:02pm

  As an experience from today Chris - go sell yourself.

  I attended some grounds maintenance this morning (client off skiing, no upsell value there (this week:->), met commitments for two quotes thereafter and then this afternoon I've been fed biscuits and coffee at three existing clients which I called on with a sociable knock on the door.

  These are clients I don't see during the week.

  The result of needing the toilet fairly frequently because of the coffee intake was 2.5k additional works. Nice.

  Your own and existing customers are always the ones to promote your services to first.

  Cheers, Eugene
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  Eugene Baston February 1, 2014 at 9:07pm

  Edited - nonsensical post

  Cheers, Eugene
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  chris February 1, 2014 at 9:10pm

  Agree totally Eugene sell to existing customer base first 2.5k additional work ??? Jesus
  Just was thinking of a diff way of up selling ???
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  chris February 1, 2014 at 9:15pm

  Agree with that Eugene don't like yearly pricing myself but always told on here it's the best way
  
  Eugene Baston said:

  And 'yearly pricing' bugs me, personally. Sure, I have clients on that regime, the business benefits are immense.

  But.....I'd rather a client pay me for the work undertaken than assume that a yearly pricing contract takes care of it all, whatever Mother Nature throws at the garden/grounds. However good the T&C's are, beware :-;

  Cheers, Eugene
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  Eugene Baston February 1, 2014 at 9:21pm

  Don't get you Chris?

  A 'different way' for me to upsell is what's on offer, taking the weather, the season, the client's potential budget and existing workload into account. I'm not upselling for the sake of it, I feel very passionate about all of the grounds I get to work (play :->) in and if there's something I think (being the professional needs doing I'll recommend it.

  Currently pressure washing (where the grounds allow some decent run-off) and landscape repairs such as fencing, gates and gravel laying. Showing a homeowner that they need a soakaway built properly is another upsell currently. Sadly the green stuff is currently out of bounds in many clients' gardens. :-{

  Cheers, Eugene
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  chris February 1, 2014 at 9:23pm

  Just me going mad Eugene must be the weather snap hard to get on borders or the green stuff