Done a quote last weekend for a potential new client, regular fortnightly maintenance with lawns to be sorted and generally improvements all round, new borders and plants, veg patch, shrubs removed etc.

Nice job, only they thought my rates were a bit high, any how, explained I run a full time business with all the associated running costs, professional tools, tax, insurance etc plus of course my knowledge in to the bargain. They said they understood and appeared quite keen, they had a few other people coming to give quotes but i felt i had a good chance of winning the work.

Had a call today and he explained that although i appeared to be the most knowledgeable person, and that having discussed with other tradesmen, the going rate was closer to £15 an hour but they would be happy to pay a little more and was i able to drop my price. Now i had already explained initially that my price was per visit not a set hourly rate and also included spot treatment of weeds as necessary. But as with most people they had calculated the rate from my quoted 1.5 hr approx price per visit.

After explaining i have plenty of clients happy to pay my rates and that i didnt need to drop my price just to secure his work, he decided to go elsewhere.

This was a nice big house, new car, fairly large garden and i got the impression he ran his own business, but they were definately of the opinion that although they wanted the garden to look great 'its only gardening' and is therefore low value! AArrrggghhhhh so do it your bloody self! I had told him during the initial visit, that you get what you pay for and i hope they do!!..

Tags: cost, hourly, price, rate

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A soul trader

Now Duncan that's a very different profession altogether and the costs even harder to quantify.

 

I find that some work lends it self to fixed pricing and some to hourly rates. For instance i tend to do regular two hour maintenance seesions weekly or fortnightly with customers and for these i find it easier to do this at an hourly rate. With a few exceptions i exclude lawns from this for which i charge a fixed price, the same for hedge cutting, fences, soft landscaping etc .My customers are all quite happy with this

I find the hourly rate works well in some situations it avoids continual site vissits and writing quotes which are all time consuming in themselves, this needs to be taken into account, what does your hourly rate look like when you add all this in?. I aslo find my regular "hourly rate" customers keep me going through the winter.

Hope this helps Ross

Breaking it down to the nuts n bolts, surely your charge out rates will depend almost entirely on your location, catchment area and then your skills.

First thing to consider is are you making money? If so, are you making enough money after your outgoings? If the answer is yes on both counts, then why worry what anyone else charges out?  If the answer is no and you can honestly say you work a solid 8 hrs x (min)200days a year, then you need to look at your rates. If you work less than that, then you need to get more work and push that turnover up.

 

Stevie Wonder has soul but i'm not sure he is selling any.

See you all at the crossroads!

Stuart @ Eco garden maintenance said:

Stevie Wonder has soul but i'm not sure he is selling any.

Last night I bumped into another gardener in sainsburys, We cover similar areas, and chat whenever we bump into each other - Hes 73, and we got chating about this - he charges £12.50 an hour - And at first I felt abit "up" about this - he is properly equipped - Top quality tools, even if they are getting abit old (Sachs-Dolmar Strimmer!) - Hes been self employed for over 40 years.

He made the fair point that "I paid my mortgage off before you were born, I only do the few smaller customers I've still got, it gets me out of the house, nothing heavy ever'. He said it was simply the result of not putting his prices up for over 10 years, and not replacing customers as they move or pass away. Alot of his customers had grown old with him, and he knew them as friends as well as customers. In his words "If I was younger, I'd charge double that and some more".

I pointed out that word spreads that so and so pays £x per hour and it affects us all, but was met with "But I dont take any new customers, so its a mute point, no one will find anyone that cheap now"

A good take on how these situations come about - this gentleman fills the "old geoff" sterotype - yet he is pro and skilled and has the right tools for the job. If He wants to charge that - He can and should - he is clearly in a different situation to most of us i.e. No mortgage - no rent, just bills, Gets a pension - and the Job to him fullfills far more personal needs than just giving him Employment and an income. I have no issues with this - The big one for me was that He is friends with many elderly customers who he has known for years - and that factors into his charging.

So we should stop worrying and sell our selfs for what we are - a Quality services for customers at a fair price for ourselves and for the customer. Those who search for anything cheap will either not find it, or will get someone who goes out of business at the end of the season, or who cuts corners.

What I'd like to know is who is this 'old Geoff' everyone keeps talking about? Lol

His name was actually Ron!

Aye and Susan Naing said:

What I'd like to know is who is this 'old Geoff' everyone keeps talking about? Lol

Good post David, which sums up the situation nicely.  Your guy is happy with £12.50 per hour, good luck to him and what right has anyone to say he should put his prices up so that others can benefit?  I am in my 36th year of business and have always been up against the 'cut price gardeners' for whatever reason.....retired, semi retired, firemen, police, shift workers, etc etc.  We have always gone the extra mile to give a good service and quality workmanship, be it a £10K garden reconstruction or a £25.00 quick mow 'n tidy.  We have kept 4 employees going for most of that time, have earned a good living, been through 3 recessions................ and never worried about what others charge.  We do our thing they do theirs!

David Cox said:

Last night I bumped into another gardener in sainsburys, We cover similar areas, and chat whenever we bump into each other - Hes 73, and we got chating about this - he charges £12.50 an hour - And at first I felt abit "up" about this - he is properly equipped - Top quality tools, even if they are getting abit old (Sachs-Dolmar Strimmer!) - Hes been self employed for over 40 years.

He made the fair point that "I paid my mortgage off before you were born, I only do the few smaller customers I've still got, it gets me out of the house, nothing heavy ever'. He said it was simply the result of not putting his prices up for over 10 years, and not replacing customers as they move or pass away. Alot of his customers had grown old with him, and he knew them as friends as well as customers. In his words "If I was younger, I'd charge double that and some more".

I pointed out that word spreads that so and so pays £x per hour and it affects us all, but was met with "But I dont take any new customers, so its a mute point, no one will find anyone that cheap now"

A good take on how these situations come about - this gentleman fills the "old geoff" sterotype - yet he is pro and skilled and has the right tools for the job. If He wants to charge that - He can and should - he is clearly in a different situation to most of us i.e. No mortgage - no rent, just bills, Gets a pension - and the Job to him fullfills far more personal needs than just giving him Employment and an income. I have no issues with this - The big one for me was that He is friends with many elderly customers who he has known for years - and that factors into his charging.

So we should stop worrying and sell our selfs for what we are - a Quality services for customers at a fair price for ourselves and for the customer. Those who search for anything cheap will either not find it, or will get someone who goes out of business at the end of the season, or who cuts corners.

Well said David and Colin.

As they say, "if you cant stand the heat then get out of the soul kitchen"

Colin Hunt said:

Good post David, which sums up the situation nicely.  Your guy is happy with £12.50 per hour, good luck to him and what right has anyone to say he should put his prices up so that others can benefit?  I am in my 36th year of business and have always been up against the 'cut price gardeners' for whatever reason.....retired, semi retired, firemen, police, shift workers, etc etc.  We have always gone the extra mile to give a good service and quality workmanship, be it a £10K garden reconstruction or a £25.00 quick mow 'n tidy.  We have kept 4 employees going for most of that time, have earned a good living, been through 3 recessions................ and never worried about what others charge.  We do our thing they do theirs!

David Cox said:

Last night I bumped into another gardener in sainsburys, We cover similar areas, and chat whenever we bump into each other - Hes 73, and we got chating about this - he charges £12.50 an hour - And at first I felt abit "up" about this - he is properly equipped - Top quality tools, even if they are getting abit old (Sachs-Dolmar Strimmer!) - Hes been self employed for over 40 years.

He made the fair point that "I paid my mortgage off before you were born, I only do the few smaller customers I've still got, it gets me out of the house, nothing heavy ever'. He said it was simply the result of not putting his prices up for over 10 years, and not replacing customers as they move or pass away. Alot of his customers had grown old with him, and he knew them as friends as well as customers. In his words "If I was younger, I'd charge double that and some more".

I pointed out that word spreads that so and so pays £x per hour and it affects us all, but was met with "But I dont take any new customers, so its a mute point, no one will find anyone that cheap now"

A good take on how these situations come about - this gentleman fills the "old geoff" sterotype - yet he is pro and skilled and has the right tools for the job. If He wants to charge that - He can and should - he is clearly in a different situation to most of us i.e. No mortgage - no rent, just bills, Gets a pension - and the Job to him fullfills far more personal needs than just giving him Employment and an income. I have no issues with this - The big one for me was that He is friends with many elderly customers who he has known for years - and that factors into his charging.

So we should stop worrying and sell our selfs for what we are - a Quality services for customers at a fair price for ourselves and for the customer. Those who search for anything cheap will either not find it, or will get someone who goes out of business at the end of the season, or who cuts corners.

Over 2000 views in three days....demonstrates how important the topic is.

I think it is also a very sensitive topic - as demonstrated by peoples reactions - £15 per hour would send alot of business out of business in some expensive areas of the country (London, south east, Harrogate / York / Leeds), whereas £15 someone could scrape by a business on in a lower-living cost part of the country if they used second hand / older tools etc.

The fact that these figures touted about could push some businesses under as in their part of the country running costs are higher - makes the annoyance of such a low rate understandable!

It is worth noting that the £12.50 per hour rate was a) Effectively mates rates and b) basically a business in the process of "running down" and winding up! He could not replace any tools if the break and he does not take on any new customers at all.

Phil Voice said:

Over 2000 views in three days....demonstrates how important the topic is.

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